Legal Center
AuraDime Vendor Policy
Rules for stores, listings, pricing, fulfillment, KYC, payouts, and vendor conduct.
1. Vendor verification
Vendors may be required to submit identity, business, store, payment, address, logo, banner, and pickup information before full selling access is enabled.
AuraDime may request additional verification at any time. Accounts with required verification pending may be limited until approved.
2. Listings and pricing
- Listings must include accurate title, description, category, price, stock, images, variants, delivery expectations, and product condition.
- Vendors must not list prohibited, counterfeit, unsafe, illegal, or misleading products.
- Prices shown to customers must be honored unless a clear platform error or admin correction applies.
- Admin may approve, edit, suspend, hide, or reject products where needed for safety, compliance, or marketplace quality.
3. Fulfillment
Vendors must process orders promptly and update shipment activity accurately. If the vendor manages delivery, the vendor is responsible for delivery status, proof, and customer coordination.
4. Wallet and payouts
Vendor funds may pass through escrow. Available balances can be withdrawn to supported mobile wallet or bank destinations subject to fees, limits, fraud checks, provider availability, and unresolved disputes.
5. Store standards
- Use truthful branding, store logos, banners, and business names.
- Respond to customers respectfully.
- Do not inflate reviews, create fake orders, or pressure customers to bypass AuraDime.
- Keep pickup address descriptions and store information complete and current.
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This page is operational policy information for AuraDime and is not a substitute for legal advice. A qualified Cameroon lawyer should review the final published policies for regulatory completeness.