Auradime
Auradime

How can we help you?

Search our knowledge base or browse categories below to find answers to your questions.

Orders & Shipping

You can track your order in the 'My Orders' section of your profile. Once shipped, a tracking link will be provided.

Delivery typically takes 2-5 business days for domestic orders and 7-14 for international, depending on the vendor.

Payments & Refunds

We accept all major credit cards, Aura Wallet balances, and selected cryptocurrencies.

Refunds are processed back to your original payment method within 5-7 business days after a dispute is resolved or a return is accepted.

Selling on Aura

Navigate to the 'Become a Vendor' page to submit your application. Our team reviews all applications within 48 hours.

Auradime charges a flat 5% commission on all successful sales, with zero listing fees.

Account & Security

We strongly recommend enabling Two-Factor Authentication (2FA) in your Account Settings.

Currently, we do not support account merging. Please choose one primary account for all your transactions.

Still need help?

Our support team is available 24/7 to assist you with any questions or concerns.